Quality Check:
Our professional QC team will ensure every helicopter or product is in good condition before delivery.
Shipping:
- If you use credit card payment, We only ship to the countries in our ship to country list!!
- We ship to WORLDWIDE if you use BANK deposit, Cash or Money Order. As long as the money is cleared, we ship to WORLDWIDE!
- We can ship by EMS /UPS/DHL/Fedex/HongKong Post Air Mail Registered
- We have special shipping rate with UPS and many freight forwarding companies.The shipping fee will be more reasonable
Packing:
We have experienced workers in our packing section and we use heavy duty packing materials.
Return Policy:
-We ONLY SELL BRAND NEW ITEMS (unless specify in the item pages)!
-It is A MUST to contact us before returning the item(s). Return without my approval will not be processed.
-All returns must be made with the SAME items in brand new condition within 7 days of arrival. -We reject all USED/ OPENED items for return.
-The maximum acceptance date is 14 days upon arrival, with proper authorization; However, returns which exceeds 7 days return policy are subject to a 30% restocking fee. Returns which within 7 days are subject to a 20% restocking fee.
-Refund through the ORIGIONAL PAYMENT METHOD which buyer is used.
-Shipping & handling charges CANNOT BE REFUNDED in anyway.
-All defective items will be replaced with brand new items. Can't change to any other item, unless the item is no longer available.
-Buyer is responsible for the BOTH return and resending shipping charge for all situations, including factory's fault or damage via postal.
Chris
Chris
